Register Description

1. Protection of Privacy:

Rilkes online shop follows good ways of trading respecting the customers information security
and protection of privacy.

2. Registrar:

Rilkes Online shop

3. Person managing the register:

Jaana Turunen alias Rilke Sneck
(Osk. Tekemonia, busines id 2029103-6.)
E-mail: The e-mail: info(at)rilkes.fi replace (at) with @.
Website address is https://www.rilkes.fi.

4. Name of the register:

Rilkes customer register

5. Purpose of the processing of personal data:

Personal data is processed for the following purposes: managing and maintaining a customer relationship for the Rilkes Online shop, developing and administering the online shop, planning and developing business operations and communication with customers and marketing. The personal data contained in the register may be used for the purposes of marketing: direct marketing, including electronic direct marketing, distance selling, market research, and opinion polls.

6. Data contained in the register:

Personal register contains the following information:
– Contacts information (name, address, phone etc.)
– Mailing address
– Information about ordering
Data relating to the management of a customer relationship, for example:
– any contact and communication relating to a customer relationship (including feedback and complaints); and
– any marketing activities carried out in relation to each individual registered customer; other activities relating to the management of the customer relationship; and whether the customer has granted or denied permission for direct marketing.
Any changes to the data specified above.

7. Regular sources of data:

Data is provided personally by registered customers when they enter their personal information at the website or at various events and campaigns held by the controller, or by phone during customer service calls. Data for the purposes of updating a registered customer’s contact information may also be obtained from authorities and companies that offer such update services.

8. Disclosures of data:

As a rule, personal data shall not be disclosed to third parties. The controller has the right to disclose personal data to authorities and for direct marketing purposes, for example, in accordance with the Personal Data Act. The controller may transfer data contained in the register to its direct marketing register after a customer relationship ends. No data shall be transferred outside the European Union or the European Economic Area unless necessary for implementing the service.

9. Registry protection:

Personal information is treated as confidential. The system requires a user name and password. The registry data stored in the system may be accessed and accessed only by persons responsible for registry matters.

10. Right of access, right to prohibit, and right to make changes:

Registered customers have the right under the Personal Data Act to check what data on him/her are entered in the register. Requests regarding implementing the right of access shall be presented to the controller in writing and with the customer’s signature. Registered customers have the right to prohibit the controller from processing and disclosing any personal data pertaining to the customer for the purposes of direct advertising, distance selling, direct marketing, market research, and opinion polls by contacting the controller. Registered customers have the right to request that any incorrect data is corrected by contacting the controller.